Hospitality manager
Run the daily operations of hospitality business to meet customer expectations and health and safety regulations.
What does a hospitality manager do?
Duties and tasks
- Create and manage operational budget and all accounts payable and receivable, including payroll
- Hire, train and create employee work schedules as well as maintenance staff and supervise their performance
- Maintain stock or store room supplies, taking inventory and ordering supplies and services as needed
- Plan and oversee the daily running of the facility, ensuring that appropriate staff are scheduled and ensuring everything is prepared for operations
- Provide exemplary customer service to all customers and guests, getting feedback from customers and handling all complaints to guarantee customer satisfaction
- Understand applicable health and safety regulations and ensure that all employees adhere to the same standards
Professional bodies
Related jobs
- Hotel or motel manager
- Market researcher
- Marketing officer
- Retail buyer
- Sales representative
- Shop manager
- Store Manager
Discover related degrees
Undergraduate SCU-BTM-DEG
Postgraduate GRF-THM-MAS
Postgraduate ECU-IHM-MAS
Undergraduate TUA-HOS-DIP
Discover related subjects
Undergraduate USA-TOUR2016
Undergraduate MUR-TOU102
Postgraduate TAS-HGA502
Related degrees
Undergraduate GRF-THS218
Related degrees
Step up your career with these resources
10 fascinating uni subjects that are open to everyone in 2025
Want to understand the psychology behind Trumpism? Push for better climate action? Or improve your cultural sensitivity in healthcare? These online subjects—and more!—are now accepting 2025 enrolments.
5 small business courses for self-starters
Whether you’re a small business owner or plotting away at a side hustle, there are many online business courses to choose from to help you get in touch with your entrepreneurial side and launch your ideas off the ground.
How to negotiate a higher salary
Not sure what to say when negotiating your salary? Follow these tips from career strategist Kelly Magowan next time you need to make your case with an employer.
Is a career in project management right for you?
Do you get a kick out of thinking big and getting things done? You could make a great project manager.
Together, we've got this
Your dedicated advisor will help you enrol, plan your studies and find confidence in the knowledge that you belong at university. They’ve helped thousands before you. Now it’s your turn.