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Graduate Certificate in Customer Success Management

PostgraduateRMI-CSM-GCE2025

Retain, engage, and manage your customers—and stay relevant

Discover how to find and use valuable data to learn more about your customers. Created in collaboration with industry, students of this course graduate with real world customer management tools including lifecycle maps and communications plans.

Study method
100% online
Assessments
100% online
Credit available
Yes
Duration
6 months full time or part time equivalent
Total subjects
4

Indicative total fee

$14,880

Fee details

Available loans
Australian Higher Education Loan Program (HELP)

Graduate Certificate in Customer Success Management

About this degree

Entry requirements

Career opportunities

This program covers the latest approaches in marketing, technology, leadership, analytics, sales and business strategy to accelerate your career in customer success management. You'll learn the skills, tools and technical knowledge to successfully retain, engage and manage customers in the contemporary workplace. We've collaborated with some of Australia's biggest brands so you'll learn real business insights, best practices and industry standards.

All assessments are project based, and you will create projects for real world business scenarios, allowing you to have an immediate impact on your organisation. 

Professional recognition

Graduate with a globally recognised degree from a leading Australian university.

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What's inside the guide?

  • Degree structure
  • Learning outcomes
  • Entry requirements

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