Support

We’re here every step of the way, connecting you with support services so that you can keep studying.

Disability support

Disability shouldn't be a barrier to study, and the universities we work with agree. Explore your university's dedicated disability support services.

Elite athletes

We support elite athletes on and off the field.

Exams

Depending on your course, you might need to take an exam. Here's an overview of what to expect and where to get help.

Special Circumstances

Sometimes there are serious events beyond your control that stop you from being able to continue your studies.

Student support

Feel supported and well-connected during your studies. Remember, there's always someone who can help you get where you're going.

Study preparation

Get ready to meet the challenges of online learning head on. Boost your study skills to get the most out of your degree.

Natural disaster support

Open Universities Australia is here to help.

Your Student Hub support services

After enrolling through Open Universities Australia, and throughout your online studies, we’ll lend you a helping hand whenever you need one.

Sign in to your Student Hub to access these support services:

Complaints management

We take your satisfaction seriously. All formally raised issues are investigated through our complaints management process.

Making changes

We’re here to support you through any changes that will affect your studies—from small updates to your personal details, to bigger changes like withdrawing from subjects or discontinuing your degree.

Orientation

Everything you need to get study-ready, starting with the essentials for your first week, then more hints and tips to cover you during your studies.

The online student's toolkit

From the essentials, to additional help and support, plus the rules and policies, we've pulled together the things an online student needs for study success.

We're here to guide you there

Our student advisors can assist you with enrolment, help you plan your studies, and answer questions about how studying through Open Universities Australia can get you from where you are today, to where you want to be tomorrow.

13 OPEN (13 67 36)

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