Quality Systems and Practices in Health and Community Services
UndergraduateTAS-ZAC1062024
Course information for 2024 intake View information for 2025 course intake
Enrolments for this course are closed, but you may have other options to start studying now. Book a consultation to learn more.
- Study method
- 100% online
- Assessments
- 100% online
- Entry requirements
- No ATAR needed, No prior study
- Duration
- 14 weeks
- Loan available
- HECS-HELP and FEE-HELP available
Quality Systems and Practices in Health and Community Services
About this subject
On successful completion of this subject the student should be able to:
- Evaluate quality improvement principles and processes and explain how quality, safety, standards and outcomes are measured and reported in practice.
- Reflect upon and describe the role of the helping professional, consumer and organisation in continuous quality improvement.
- Communicate quality improvement solutions for practice-based issues and risks.
- Introduction and Principles of Quality (the Worker role)
- The Quality and Safety Relationship
- Environmental Risk Analysis
- Engaging Consumers in quality outcomes (the Client role)
- Quality Service Management (the Organisation's role)
- Foundations of Quality and Safety Standards
- Standards and Accreditation Reviews
- Meeting external expectations
- Quality Improvement Case Study
- PLAN - Planning a Quality Improvement (PDSA) cycle
- DO - Applying Health and Community Services Standards
- STUDY - Evaluating your professional practice
- ADJUST - Adapting and bringing it all together
This subject will introduce you to the quality, safety and regulatory systems that govern service delivery, reporting and accreditation. Principles, policies, standards and guidelines will be considered in the context of the individual, the consumer and the organisation. A cycle of continuous quality improvement involving planning, implementation, evaluation and adaptation will be emphasised, including the central role of consumers in these processes. You will also explore the importance of organisational vision and values and individual role responsibility and accountability in the achievement of quality and safety outcomes.
- Quality and Safety Analysis (25%)
- Review of Standards and Accreditation (40%)
- Quality Improvement Case Study (35%)
For textbook details check your university's handbook, website or learning management system (LMS).
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Entry requirements
No entry requirements
Additional requirements
- Other requirements - Teaching Arrangement: 2 x 2-hour online Tutorials and 1 x 4-hour online Workshop per semester.
Study load
- 0.125 EFTSL
- This is in the range of 10 to 12 hours of study each week.
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