Quality Management
UndergraduateTAS-ZAS1252025
Course information for 2025 intake
Enrol today with instant approval and no entry requirements
- Study method
- 100% online
- Assessments
- 100% online
- Enrol by
- 13 July 2025
- Entry requirements
- No ATAR needed, No prior study
- Duration
- 14 weeks
- Start dates
- 21 July 2025
- Price from
- $3,128
- Upfront cost
- $0
- Loan available
- HECS-HELP and FEE-HELP available
Quality Management
About this subject
On successful completion of this subject, the student will be able to:
- Identify and communicate the fundamental principles and processes of quality and quality management
- Apply quality management and quality improvement tools and techniques to industry
- Evaluate causes of quality management issues and recommend quality improvement solutions
- Introduction to Quality Management and its Origins
- Quality Management Today
- Customer Focus
- Interviewing
- Quality by Design and Terminology
- QM Policy, Objectives & Documentation
- Evidenced Based Decision Making
- Leadership
- Process Charting
- Defining Problems and Root Cause Analysis
- QM Tools
- Engagement of People and Relationship Management
- Continuous Improvement through Problem Solving
- Quality Management and Continuous Improvement
Quality management focuses on the quality of physical products as well as services and processes, and how they can be improved. The principles and processes of quality management are the key elements that businesses use to respond to market and customers’ needs and maintain business viability through improved efficiency, product quality and safety, and improvement of service delivery. Quality management is comprised of the four key components of quality planning, quality control, quality assurance and quality improvement. You will explore these four components and how they impact on issues such as customer focus, customer value, continuous improvement, process improvement and total quality management.
- Quality Improvement Proposal (45%)
- Quality Management in Practice Activity + Reflection (20%)
- Quality Management Tools - Case Study (35%)
For textbook details check your university's handbook, website or learning management system (LMS).
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Entry requirements
No entry requirements
Equivalent subjects
You won't be able to enrol into this subject if you've already successfully completed or currently enrolled in the following subject(s) as they are considered anti-requisites due to the similarity of the content.
TAS-ZAS231-Quality Management (no longer available)
Additional requirements
- Other requirements - Teaching Arrangement: Weekly online 1 to 2 hour tutorial; 1 x half to full day online workshop per semester.
Study load
- 0.125 EFTSL
- This is in the range of 10 to 12 hours of study each week.
Equivalent full time study load (EFTSL) is one way to calculate your study load. One (1.0) EFTSL is equivalent to a full-time study load for one year.
Find out more information on Commonwealth Loans to understand what this means to your eligibility for financial support.
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What to study next?
Once you’ve completed this subject it can be credited towards one of the following courses
Diploma of Applied Technologies (Fermentation)
UndergraduateTAS-ATF-DIP
UndergraduateTAS-ASC-DIP
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